Get Started: Register, Sign In, Verify

Welcome to WinWin, Kenya’s official home for casino games and sports betting.

Registration gives you an account for real-money play, fast deposits, and withdrawals.

WinWin login keeps your bets, bonuses, and personal data safe; verification confirms your identity and helps protect payouts.

You can register on the website or mobile app, get support any time, and claim a 100% First Deposit Bonus up to 20,000 KES.

WinWin Kenya: Get Started: Register, Sign In, Verify. Casino and sports betting. 100% bonus up to 20,000 KES.

Quick Sign Up in Kenya

It takes a minute to create your account.

Use phone, email, or social sign in to complete WinWin sign up through the WinWin register online page.

1

Start

Click the button below to open the registration page.

2

Choose method

Phone number + password, email + password, or Google/Facebook one-tap.

3

Enter details

First and last name, date of birth, Kenyan mobile number, create a strong password, accept the Terms.

4

Confirm contact

Enter the SMS code or email code to verify.

5

Finalise

Set KES as currency, set limits, and submit.

Register on the Mobile App

App sign up mirrors the website and adds mobile tools such as biometrics for faster access.

Open the WinWin register option in the app to create your account.

1

Launch

Click the button below to download or open the app.

2

Tap Register

Pick phone, email, or social login as your method.

3

Fill details

Name, date of birth, Kenyan mobile number, password, agree to Terms.

4

Verify

Enter the OTP sent by SMS or email.

5

Secure access

Enable fingerprint or Face ID if your device supports it.

Who Can Create an Account

During WinWin registration, you must be an adult and provide accurate personal details.

Use your own Kenyan mobile number and payment account.

KYC may ask for your national ID or passport and proof of address.

Only one account per person is allowed.

  1. Age: 18+ only.
  2. Accurate data: Names and date of birth must match your ID.
  3. One account: One per person, device, and payment method.
  4. Documents: Kenyan ID/Passport/Driving Licence and proof of address may be required.
  5. No third-party use: Accounts shared or managed by others may be restricted.
WinWin eligibility: 18+, own Kenyan number/payment, accurate ID details, one per person, KYC ID and address proof.

KYC: Account Verification for Kenya

WinWin account verification confirms who you are and helps protect deposits and withdrawals.

The WinWin verification steps meet local compliance rules for Kenya.

Complete these quick checks to raise limits and speed up payouts.

1

Profile info

Confirm full name, date of birth, and address in your account.

2

Contact check

Enter the OTP sent to your phone or email.

3

ID upload

Submit a clear photo of your Kenyan ID, passport, or driving licence.

4

Selfie match

Take a live selfie so the system can match it to your ID.

5

Address proof

Upload a recent utility bill or bank statement if asked.

Sign In and Access Your Account

Use WinWin sign in to get back to your bets, casino games, and bonuses.

For quick access, save your device for WinWin account login.

1

Start

Click the Login link at the top of this page.

2

Choose method

Phone/email + password, or Google/Facebook sign in.

3

Enter code

If prompted, input the OTP sent to your phone or email.

4

Proceed

Tap Sign In to access your account.

Welcome Bonus: 100% First Deposit up to 20,000 KES

New users get a first deposit match for casino and sports.

The offer is available to Kenya users after account creation on WinWin.

Read the full Terms and Conditions in Promotions before you play.

  1. Casino Bonus: 100% up to 20,000 KES; Minimum deposit 100 KES; Wagering 25x bonus on eligible slots.
  2. Sports Bonus: 100% up to 20,000 KES; Minimum deposit 100 KES; Wagering 10x bonus on bets at minimum odds 1.90.

Time limits, game weightings, and bet types apply. Check bonus T&Cs.

WinWin banner: Welcome Bonus—100% first deposit up to 20,000 KES for Kenya users on casino and sports. T&Cs apply.

How to Claim the Welcome Bonus

Follow these steps to get your first deposit match.

Make sure your contact details are verified.

1

Register

Create your account and confirm phone or email.

2

Opt in

Tick the welcome bonus box on the deposit page.

3

Deposit

Pay at least 100 KES using a supported method such as M-Pesa.

4

Play

Bonus credits appear after payment; meet wagering to withdraw.

Troubleshooting Registration

Here are common issues during sign up and what you can do.

Contact support if the fix below does not work.

  • SMS code not received | Check network, request a new code, or try email verification.
  • ID upload rejected | Retake photos in good light, use original documents, and crop edges.
  • Phone number already in use | You may have an old account; use password recovery or contact support to review.
  • Account locked after attempts | Wait 30 minutes or ask support to reset access.
Support page titled Troubleshooting Registration with fixes for SMS code, ID upload, phone in use, account locked.

Reset or Recover Your Password

Forgot your password? You can reset it in minutes.

  1. Start: Click Forgot Password on the login page.
  2. Choose method: Get a reset link by email or an OTP by SMS.
  3. Verify: Enter the code or open the link to set a new password.
  4. Secure: Create a strong password and enable two-factor if available.
Graphic showing steps to reset a password: click Forgot Password, choose email or SMS, verify, set new password, enable 2FA.

How to Close Your Account

If you need a break or want to stop gambling, you can close your account.

Here is how to request deletion.

  1. Prepare: Withdraw any remaining balance and clear open bets.
  2. Confirm identity: Support may ask for your ID to process the request.
  3. Request closure: Contact support via live chat or email and state permanent or temporary closure.
  4. Finalise: You will get a confirmation once the account is closed.
How to close your gambling account: withdraw funds, clear bets, verify ID, contact support, receive confirmation.

FAQ

Can I deposit and withdraw using M-Pesa?

Yes, if supported in your cashier. Fees and limits may apply.

How long do withdrawals take after KYC?

Most requests are reviewed fast. Processing times depend on method and checks.

Can I set deposit or loss limits?

Yes. Go to Account settings and choose daily, weekly, or monthly limits.

Is two-factor authentication available?

Yes. Enable it in Security settings for stronger protection.

Can I use more than one device?

Yes. You can log in on phone and desktop, but never share your account.

Updated: